Find a Transaction/Search Transaction
Finding a transaction is very simple as long as you know one or more of the following:
Transaction amount
Last four digits of the card
Authorization Code
Cardholder Name*
Note: Not all issuers include the cardholder name on the transaction, it’s a less reliable option.
From your BlockChyp dashboard, select Merchant Tools on the left, then select Search Transactions and enter one of the above values (transaction amount, last four, 6 character auth code, or part of the cardholder’s name).
Tips for searching:
You can click on the masked-out card number in the results to see Transaction Details.
Transactions with amounts in the thousands will need a comma.
Example:
1,234.56 will work
1234.56 will not work
Searching by transaction date or date range is not currently supported.
If you don’t see a result within a couple of seconds, the search is done and did not find anything to display
You can use wildcards “*” in your search, but you will get a larger amount of results as you are searching multiple fields.